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ITIL: 2011 (v3) <BR>Practitioner <BR>Study Guide

ITIL: 2011 (v3)
Study Guide

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Fully accredited by PEOPLECERT, this ITIL: 2011 (v3) Practitioner courseware is developed by leading industry experts who have followed the official AXELOS syllabus. This is a white-labelled product and can be easily branded with your corporate logo, colours and contact details.


This AXELOS ITIL two-day Practitioner course provides candidates with a thorough understanding of the latest ITIL Practitioner Guidance on ‘how’ to start to adopt and adapt ITIL best practice successfully in an organisation. This focused course is not designed to be a simple stepping stone from Foundation to the Intermediates. Its aim is to go well beyond the ‘what and the why’, providing advanced learning for ITSM professionals, so that they can be more effective in their roles and consider various aspects of improvement approaches. This course can be taken irrespective of whether a candidate has taken or intends to take further ITIL Intermediate courses.